With the purchase of this series, you will get 12-months of access to each of the (4) 1.5-hour webinar sessions!
This series is hosted on Kajabi.
Content Outline:
Part One: Moving Staff from Venting to Impact
Learn how to neutralize drama through setting micro-boundaries and normalizing current experiences through neutral language - leading with empathy not sympathy. Plus, learn how to stop negotiating the non-negotiables!
Part Two: Ending Entitlement and Moving Beyond “I shouldn’t have to.”
Understand to turn excuses into results and how enabling your employees fosters lack of accountability. Let's finally end entitlement by developing accountability throughout your staff - moving beyond “I shouldn’t have to" and other beliefs that keep us from being great.
Part Three: Leading Change and Overcoming Resistance with Shared Accountability
Discover a new philosophy of business readiness, which is ensuring your team is able to move quickly into the future. You'll discover how variance is the enemy and flexibility is the new super power. Expect to walk away with techniques to overcome resistance and move your team forward quickly.
Part Four: Cy’s No Ego Tools for Huddles, Rounding, and All Hands Meetings
Acquire some cool and easy techniques and tools to help you lead in the moment more effectively, and quickly move teams from ‘why we can’t' to 'how we could."
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A special note from Cy:
With over 25 years of experience in healthcare leading and consulting, my approach in the healthcare field is known to provide innovative solutions to longstanding issues.
Through my research and work with clients, I've developed a modern leadership philosophy, Reality-Based Leadership, to interrupt traditional leadership thinking and help leaders call their teams to deliver amazing results in spite of challenging circumstances.
We've made some surprising discoveries in our research and we have developed new strategies and tools that your leaders will actually use in today's modern workplace to cultivate accountability, which drives both engagement and results.
In this video series, you'll get:
- Immediate ways to capitalize on the amazing opportunity that you have to recapture over two hours per day, per headcount and reinvest that resource into patient care and outcomes.
- A whole new way to manage your open-door policy and handle those "Hey, do you have a minute requests?” with simple coaching questions that call your teams to greatness.
- The core drivers of entitlement and change fatigue and teach you how to be better managers of energy - calling teams to shift their energy away from “why we can’t” and into “how we could.”
Imagine the impact on the patient experience delivered by a team who is ever-ready for what’s next?